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In all the years that we have been handling shipments from/to Asia, We have seen practically everything :
- We received damaged merchandise because of the carrier's fault ;
- We have received damaged merchandise because of the supplier ;
- Customers called us because they received the wrong container ;
- And on one occasion they got stolen directly into the container on the way from Asia to Europe.
It is something for which you must be prepared and have everything well tied so that your money does not fade due to the incompetence of any of the parties involved in transport. In this blog post, we will tell you what has been the way to proceed whenever we have had some type of incident in the transport of the merchandise.