How to guarantee a successful international delivery ? [Freight – Logistics ]

Top international shipping

What does DocShipper offer?

An excellent international delivery is an important competitive advantage. It is also a challenge for e-tailers: more expensive than domestic, longer delivery times even when the distance is shorter, and often imperfect tracking.

DocShipper connects shippers to its network around the world, to ensure that e-retailers and their customers receive perfect international delivery.

Their shipping solution also helps manage and optimize shipments, including carrier selection, delivery times and available services. Shippers can set up consistent, ongoing communication with their own tracking pages, and send proactive customer notifications on order progress.

How does this offer differ from those of competitors?

Compared to international carriers, DocShipper offers a richer and more comprehensive service. Connecting to a single platform allows for maximum flexibility with minimal complexity, with short delivery times anywhere in the world.

E-retailers can use carriers precisely where they are best. This improves the customer experience and generates additional sales in their target markets at reduced costs.

E-retailers can apply their own graphic design and notification sequence of their choice to increase customer satisfaction and minimize the need for customer service by up to 30%. Upon request, e-commerce sites can also receive formatted shipping data for easy analysis. The software also handles claims management, package tracking, insurance and returns.

Most players in the market offer little or no solutions in addition to shipping.

Who to entrust with the delivery of your parcels internationally?

The number of international e-tailers is growing steadily. As Europe’s leading postal operator, Deutsche Post supports them by delivering their parcels reliably and economically anywhere in the world.

Deliver your customers’ packages anywhere in the world

According to Fevad, 66% of French e-tailers are now present internationally, up from 62% in 2018. This increase is expected to continue in the future: 88% of them foresee an increase in the weight of their international sales over the next few years.

How to prepare for the international market?

Among the steps to be taken, such as adapting the content of the merchant site, marketing, assimilating local legislation and taxation, local payment, customer service, what place does logistics occupy?

The quality of delivery is crucial when selling on the Internet abroad: it is the carrier who ensures the physical contact with the customer. From the buyer’s point of view, delivery is associated with the online purchase process and is an integral part of it.

Who to entrust with the delivery of your parcels abroad?

As Europe's leading postal operator, Deutsche Post supports e-retailers in France by delivering their parcels reliably and economically. Deutsche Post is part of the Deutsche Post DHL Group, the world's largest logistics group. It offers its customers easy-to-use, standardized shipping services as well as innovative, customized logistics solutions.

Deutsche Post's support and integrated range of products and services enable European companies to deliver goods with peace of mind. Deutsche Post France's major asset is its customer service based in France, ready to assist you at every stage of the shipping process. The group's number one priority is to offer exceptional customer service.